London, United Kingdom
34 Great Marlborough St, Soho
N/A
+442035100160
Waste of time. Do not waste your time. They have no clue what they are doing. I repeat, do no waste your time with Sum Up. Go elsewhere.
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I have been using sum up for my new business -Head Case Curios for just over a year now. So easy to use..good prices and fast, safe banking. I once needed tech support, and over the phone was talked through what I needed to do , and within a few minutes the problem was resolved. Looking forward to seeing and using the latest unit they have just released. 100% recommended for any start up or small independent trader.
Ordered a card reader on Sept 21st 2020, my order is still stuck on 'payment received' with no answers as to why. Truly awful customer services. Online chat bot is repetitive with no actual answers and seemingly no way to be transferred to a human. Phone just rings and rings with no answer. Emails are also unanswered. Shocking.
SCAM COMPANY!!! You will find it out as soon as you have to contact them: NOTHING IS WORKING!!! No replies, no solutions!!! Refer a Friend deal? :D It's also a SCAM!!! As soon as you try to apply it, it turns out: they can suspend the deal ANYTIME THEY WANT!!! :D Oh, it's still shows it's active on the site?!?! No worries: after you file a complaint they remove it the next day from the official sites as it was never there!!! If this is a trustworthy company that you'd like to handle your money: the answer is a big NOOOOOOOOOOOOOOOO!!! Honestly someone should sue them finally!!!
Card reader didnt work, customer service was a disaster. When someone eventually got back to me all they did was to offer a new reader when I wanted to return the whole rubbish machine. Stay away and do not use sumup
Deli
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