London, United Kingdom
18 Berkeley St, Mayfair
$$
+442075148330
N/A
Amazing service from, hugely professional and friendly with constant updates and information being provided. Not only was the communication before and during the same great, the time taken when I picked the car up to go through everything made a real difference. Massively impressed with the dealership and will be buying my next car from here. Cannot recommend enough! Thanks
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One of our DJs had the most awful experience and the customer service in response has been well below par for such a reputable brand like Jaguar. Firstly, he booked in his Ftype for the highest if all quoted service check ups. Around 700. Was wrongly quoted prices on tyres. Was told he need brake pads ( when there was 50% left) and also advised he needed new disks too..because of some corrosion. There was NO corrosion.. This behaviour you would expect from a dodgy back street dealer operating a semi fraudulent business . But Jaguar in Mayfair He was also sent a video of the evaluation work done. Video link showed nothing as simply didbt work...hmmmm!! We advised him to write and complain and all he was told that he would get discount on his next visit. Wow. A serious company would have offered a much better compensation package in order to keep the client and more importantly, the business. Absolutely appalling behaviour from this dealer. Should be ashamed of yourselves.
Excellent customer service. David and Daniel are knowledgable and professional! Fantastic sales team. Besides the purchase part, the test drive was a total bonus. Their professional driver made it a such a fun experience.
Very smooth & efficient car purchase. Highly knowledgable people. Jaguar financing went like a dream. A very slick operation handled by Ray, David & Cameron.
Exceptional customer service! I have just bought a brand new jaguar xf and I couldn't be happier Daniel made everything super smooth, straight forward and was extremely friendly and approachable. The same goes for the tech staff who showed me around the car and made sure I was very comfortable with how everything worked and functioned before I set off. I have to say it was the most painless car purchases I ever experienced. Thanks again Daniel for getting me in my car so fast as well couldnt be any more chuffed!! Thank you so much stratstone!
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