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Ty Elli Group Practice

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Llanelli, United Kingdom

wales.nhs.uk
Medical groupGeneral practitioner· Medical group· General practitioner

Ty Elli Group Practice Reviews | Rating 1.8 out of 5 stars (5 reviews)

Ty Elli Group Practice is located in Llanelli, United Kingdom on Vauxhall Rd. Ty Elli Group Practice is rated 1.8 out of 5 in the category medical groupgeneral practitioner in United Kingdom.

Address

Vauxhall Rd

Phone

+44 1554772678

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Emily Clement

This group practise is awful I've been With them since I was a baby and never had anything good to say about them.always want to know so much of your business before booking your appointment and I told the woman before your not the doctor your the receptionist and she told me I need to know what is wrong to book you on with the doctor, absolutely discusting, during covid-19 at the start they weren't bothered about people wearing masks and there would be loads of people queing outside and it didn't matter to them if they wore masks or not, as lock down lifted I waited at the doctors and they would not let me in as I didn't have a mask so I asked could someone bring it to me they said no sorry we can't but the gent behind me also didn't have a mask and they said it was fine they will bring whatever he needed to him, find that absolutely disgusting so I was made to queue again after already queueing for 30 mins I had to re-que for another 20 minutes, and for my daughters jabs they sent me and letter with a date but phoned up to book and they did not do baby clinic then,I made an appointment with them I went to the surgery and they told me the receptionist has booked the appointment to early for her to have her jabs and it was on a Thursday wich isn't baby clinic but the woman that was doing the jabs said can we do same day and time next week I said yeah no problem and now there telling me her jabs are late and it's been booked for the wrong day again. Absolutely disgusting messing me about all the time I will be changing surgery's soon

S

SerenasScents Quality Fragranced Wax Melts

There doing there best

S

Stacey Jones

Receptionist are awfully rude and haven’t got time for you. The one who takes one the receptionists need to make sure they are suitable for the job role.

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Terry Jones

I have had to attend the surgery several times over the last 6 months. And every time, I have found everyone, to be very polite and efficient. Couldn't ask for better treatment. Well done to everyone there for looking after me so well.

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David Rees

Yes, you have to be organised to book yourself an appointment but the queue moves fairly quickly and you got your appointment. Not perfect but its a very busy practice with lot of pressures. I find the staff all very pleasant and courteous as does my wife on all occasions both on the phone or in person. What I would REALLY like is for there to be an e-mail address as you don't need to phone all the time and bother busy reception (even if the service standard was a response within 24 hours). This would be efficient for certain queries other than the wish to make an appointment. The other wish is that the practice participated in PATIENTS KNOW BEST as I work this with the hospital and my specialist nurse and if the GP's were linked in it would make a lot of sense. However , as practise its fine for me. Well done

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