Ipswich, United Kingdom
26 Gloster Rd, Martlesham Heath, Martlesham
N/A
+441473610926
Visit on 11/0620 and what has happended to the quality of service which was once good even if the prices were high? Usually on a Thursday there is a very helpful lady on duty but not today. The one and only (?) staff member was on the phone when I arrived which may explain why there was no welcome greeting. I found what I wanted and went to pay. No offer of a helping hand with the 25kg weight! No smile, little communciation (I am known in the store) except \Do you want a receipt\ not \would you like\? The store was not tidy. The bag of fertiliser was 'greasy' with green slime which subsequently took some removing from hands and clothes. A huge staff training need now exists and the owner (based in London is understood?) needs to get a grip. Covid-19 precautions are in place but, even so, if one is open for business, one should ensure the usual high standards are mainatained. So now, still pricey but bad service.
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Many years of sustained excellent and knowledgeable friendly service.
Extremely helpful staff and lots of product
Terrific local garden store, much prefer this to the national chains. Good prices and great service. The dishwasher salt is remarkably cheap and they have a range of quality sheds. The chap in charge could not be more helpful. Excellent place.
Small gardening and hardware shop on the Martlesham Heath trade estate. Good range of items including tools, sheds, fertilizers etc. Good for salt blocks or tablets too if you have a water softener. Great smell of garden fertilizers and creosote when you enter the shop, like a garden store should smell!
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