Limoges, Canada
2129 Calypso St
N/A
+16134431177
Great service and EASY curbside pickup!
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Excellent customer service. I had an idea of what I wanted to do and their staff was able to help with the details I had missed and correct issues I had with my plan. This \extra mile\ also saved me about 300 that I didn't need to spend and solved a potential structural issue. This is my new home for any DIY tools, material and knowledge needs.
Used to think this place was great, and would have been five stars. However, last week I placed an order for lumber, and I had to make some modifications because they didn't have the lumber in stock. Then they went and sold what I paid for, that was in stock, and all they can say is \talk to the foreman.\ They can't explain why they oversold stock. While they continued to explain that they were expecting a shipment, they never did apologize. And while they fall back on COVID-19 as the reason for shortages, they haven't satisfactorily stated they will change their business practice and stop selling into the negative. They need to commit to reserving a customer's purchase of on hand stock.
Decent wood for construction based projects with fair prices. Not good for crafty wood projects like carving or turning or anything that requires high quality lumber.
Great service by Rej Brabant. Called Bytown for information on deck stain. He recommended a product. I did some research on the web and was impressed with the recommendation he had provided. Called back and spoke with Rej, he told me he would put 5 gallons aside for me. When I arrived all was ready... The paperwork was all done and my 5 gallons were in a basket at the front and everything was ready to go. Thanks so much Rej for the great advice and service. Well done
Deli
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