Leicester, United Kingdom
26 Horsefair St
N/A
+44 1162517568
I cannot recommend lens replacement enough. I was apprehensive of course with the thought of someone playing with my eyes. Whilst the operation is slightly disconcerting, there genuinely was no pain. I had to keep the covers over my eyes for a few hours and sleep with them on for 5 nights but aside from that and having to apply eye drops,I found the whole process painless. I could read my phone and books within hours, something I've not been able to do without glasses for probably 12 years or more. Whilst I am getting halos from bright lights they are reducing and it is only 5 weeks or so since my operation. They should disappear within 2 months and then, from my perspective, I have perfect eyesight again. The team at Optical Express were awesome. I have felt in control and informed at all stages with regular planned check ups post op.
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Hi I am so sorry to post this here..i have been trying to contact Optical express (for the last 2 weeks - headoffice and local number and unfortunately cant get any one to speak to me!!! I held for 1 hour today as well.. i just wanted to arrange a time to collect my lenses from Leicester clinic. How can i get to speak to anyone there??? Is there an email to write to?
Wonderful experience, have to say the staff at Leicester clinic and at the Nottingham one are just amazing people, as for the result post laser surgery, I couldn't be more happy achieved even more that 20/20 vision. Again a big thank you to all Optical Express staff.
Lovely staff and super quick and easy service, feels daunting but so worth it!
I have worn glasses/contacts since i was around 14, i always felt glasses didnt suit me & then had complications with contacts as i got older. My vision was described as 20/20 the day following surgery & i am incredibly happy with the result.The pre-surgery team were so helpful and kept in communication every step of the way, confirming appointments & change of venues due to Covid. Phone appointment with surgeon was reassuring & felt had lots of opportunity to ask questions. On surgery day it was unclear why you have to allow over 3 hours when the actual procedure takes 10 mins & it felt a little rushed out the door immediately after, especially as i had waited 2 hours beforehand. The pain after was highly under-represented. Having said this, i am very happy with the result & would do it again with Optical Express given the choice.
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