Leicester, United Kingdom
53A London Rd
N/A
+44 1162555111
AVOID AVOID AVOID!! Should be awarded 0 stars if there was an option. Very unreliable turned up 30 minutes late when you ring them the call handlers VERY rude over the phone non apologetic for there error. I asked why my taxi is 30 minutes late they gave me an answer of “do you still want your taxi or not because we can cancel?”
like
I took a journey for a trip abroad and the driver was more than happy to not wait a few minutes as he had another job already lined up. As a result, another cab was cancelled as well which caused problems. On another occasion, one driver was admittedly slow and did not know the roads. When I called control, he was in the next street and had to go around a one way system and turned up late, did not even know what the time was, asked me several times. Any other driver might have taken the job and done it in time to get my coach to London. Instead, he blamed the National Express for leaving early or me for being happy to be on a journey. Today, the same driver asked if I had change for a 5 trip from a 10 note and his lateness and lack of honesty cost me an extra 70 as I had to go on a train to London. When I complained, the response is always book 30 minutes ahead and apart from that it is a 5* service with great drivers who arrive within 5 minutes.
Reasonable prices, could be better at communicating
Great service had to get a taxi from Leicester to Corby and he did it at a great price and was very friendly
Amazing experience this morning. Picked up from CA Cars dropped off at Leicester train station. Driver was superb and I made my train in time. Thank you!
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