Leeds, United Kingdom
28 New Briggate
$$
+44 1132438339
N/A
TakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible seating
AlcoholBeerCocktailsCoffeeFree water refillsHappy-hour foodHealthy optionsLate-night foodSmall platesVegetarian optionsWine
We just ordered sushi to collect. Unfortunately, this was inedible. The Tuna Sashimi was grey - this looked and tasted off - as if it has been defrosted and not fresh at all. Same for the spicy tuna roll. The roll was not spicy, the tuna, tasteless and the seaweed, chewy and inedible. The Gyoza were also cold and soggy. We tried to call to discuss for over an hour but they were constantly engaged. This was supposed to be our valentines dinner but I am sorry to say we were hugely disappointed and will not be dining here again.
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Boyfriend ordered for my birthday as a special treat. Order arrived but was missing our chicken gyozas. We called to let them know and they said they put it in the bag. I said that it’s not here and we have proof with images. They told us to email the manager so they can check CCTV. We have done so, but pretty horrific customer service blaming the customer for an item you haven’t given us? It is not okay to treat your customers this way and also how disappointing especially on my birthday? Are you now just going to pocket that 5.50 and hope nobody will notice? We have no issues with taking further action and also, it’s pretty awful you would talk to us as if we have lied. Anyone reading this, I’d just go to another sushi places as nice as it looks they just don’t even offer you want you want and the food has come like it’s been thrown in the box. Thanks for memorable birthday Sushi Waka
Sushi Waka is an amazing place to try some great Japanese cuisine. Everything is freshly made and amazing thing is that it arrives a lot quicker than you expect. Sushi is lovely, always tastes fresh with a variety options to choose from, there's something for every sushi lover. My favourite though is the beef ramen which I simply think is to die for. Perfect combination of flavours, great broth, it's all pure heaven. So if you like Japanese food, you're around, don't go anywhere else, spare yourself the disappointment and go to Sushi Waka instead.
This spot is worth a try. They have big portions for convenient prices. Always clean and with fantastic vibes. Would recommend to others.
Ordered a sushi platter via Deliveroo. The image used to advertise the sushi platter was incorrect, didn't come with as many items as advertised. The image used portrayed the platter as including several more expensive pieces of sushi, but was instead filled to the brim with Salmon Avacado Rolls. Surprise surprise they had replaced the more premium items with cheaper ones. Rang the restaurant who defended this by stating that since the items in the platter were listed below the picture, it was perfectly okay to lie. The person also said \A lot of places do this\. Glad to know it's okay to misrepresent your product to customers as long as lots of places do it! I can't even begin to imagine the mental gymnastics it takes to respond to \I don't think it's cool to misrepresent your product\ by saying \I think you're just being petty\ to a customer. The person at the restaurant was not only not helpful, but was incredibly rude, obnoxious and hung up on me. I'd be surprised but judging by their reviews on Google this isn't out character. Refused to offer a partial refund or deliver the missing items, so I went to Deliveroo and got a complete refund. Funny how a little customer service would have cost them a few pounds, if that, but instead they now take a complete loss on the order. Karma.
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