Charlotte, United States
431 N Wendover Rd
N/A
+1 7043389752
Dr. Holly McArthur was wonderful! I only spoke with her for around 5-10 minutes during my appointment, but she was very thorough and informative. Their billing person is not quite as helpful or respectful. There was a misunderstanding with the way my appointment claim was filed and my insurance company encouraged me to check and see if there was a way for the gyno to refile, so that it showed up properly on my insurance for the services I received. Instead of simply telling me that my appointment couldn’t be filed under any other code, whoever I was speaking with decided to talk down to me. “I don’t know what you want me to do, that’s your responsibility,” is not really how I think anyone should be spoken to if they’re simply inquiring about a charge... 180 is a bit much for having no health concerns, no exam, no pap smear, nothing. Again, McArthur was wonderful and I was really happy to know that she is making sure her patients are as informed as possible, encouraging autonomy, etc. This was just an unexpected charge for being a new patient, and an unexpected way to be spoken to because of it.
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I absolutely love Laurel Obgyn. The office staff is super sweet. They always remember your name, and it feels more like going to see a friend than going to the doctor. Dr. Stephens is the best doctor I’ve had in years. She talks to you like you’re a friend but doesn’t bs you. She really helped me when I other doctor would or could. I will always sing her praises.
first few years I went i had no issues and everyone was very thoughtful and patient. Then I had a very painful,negative IUD experience and on the weekend after I had pain and bleeding and it took the on call Dr 6 hrs to get to me while I waited in Charlotte.
This was the best gynecology appointment I've ever had. Dr. Stephens was so friendly, extremely knowledgeable and made me feel completely at ease! Will definitely be going back to her in the future.
Dr. Stephens is a sweetheart! I’ve never had any issues with her or my appointments the couple of times I’ve been to her. My only concern is that it is very easy to hear most of the conversations that are going on (in the back) while sitting in the waiting area. I’m not sure if the staff is aware of this. Some light music or a white noise machine would fix this issue. I still love her though.
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