Bitext

Bitext is rated 3 out of 5 in the category information technology and services. Read and write reviews about Bitext. Overview: Bitext provides NLP services to three of the top five largest companies in NASDAQ, and partners with companies like Amazon, Microsoft or Salesforce. Bitext has been named Cool Vendor in AI Core Technologies, and our approach has been referenced in +20 Gartner research reports. What we do: At Bitext we help machines understand humans. We enhance Conversational AI to accelerate customer support automation. We train any chatbot in any platform, industry and language to reach 90% accuracy for customer intent recognition. Our methodology for chatbot building scales beyond the limitations of manual training. It is based on the semi-supervised production of Multilingual Synthetic Training Data. This solves the data scarcity problem in AI/ML and avoids all legal risks from manual generation of training data. Our pre-built chatbot templates industrialize training for any voice-controlled device, chatbot or IVR. We also apply other Text Analytics techniques like Sentiment Analysis or Topic Detection to generate insights and detect customer trends.