Annecy, France
5 Rue Sainte-Claire
$$
+33 450453079
N/A
Dine-in
Bar on siteGood for kidsToilets
AlcoholBeerCocktailsCoffeeHealthy optionsKids' menuLate-night foodSpiritsWine
Well recommended and great taste of Annecy’s atmosphere. Friendly happy staff and solid food. Not the Ritz or a tourist rip off joint. Head to it for a people watch and good plate of food.
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We visited twice, once in a weekday and once during the weekend and had two totally different experiences. On the weekday, when the number of visitors was limited the food was delicious and the service was superb. On the weekend they have a problem: they are too popular and cannot manage all the people they have. The server waiter couldn't not spend half a minute with us without being called twice, he got the order wrong, and the meat was really overcooked. I was disappointed.
We came here because we were looking for a good fondou and this is definitely not the place. The fondou was a less than average fondou. I came to Annecy before and this fondou was a dissapoitment. Also, the service wasn't very good.
Lovely dark traditional house, turned into a restaurant. Portions (huge!) Staff (Friendly)
Amazing scallop tartare and andouillette.
Delicious food, lovely staff, adorable cosy setting. Try the raclette fumeé, it's an amazing experience!
My wife took a Poke Bowl Gambas salad. It was disgusting and not fresh at all. I didn't want to order but the staff insisted I needed to order. Fine. I took an ice cream and they've put alcohol in there. Disgusting. I told them I wanted something else, to show me the menu. Instead they removed the alcohol and the ice cream still had that alcohol taste. Absolutely disgusting. Then the staff told me they were going to charge me for ice cream only not alcohol. Which they didn't in the end (apparently the boss decided to charge 12 eur for a ball of cream bathing in disgusting alcohol). The food was bad and the customer service non-existing. Avoid if you can. There are plenty of other traditional restaurants with good food and helpful staff who won't be trying to scam you.
Horrible service!!! Been in hundreds of restaurants but this never happened before. We sit on the terrace and we start ordering. At the end, the waitress goes through our order and says that we've ordered only 3 dishes, even thought we are 4 persons. Yes, that is true, one of us was not hungry, hence only 3 dishes. Then she calls what seems to be like a manager and he tells us that we need to either order 4 dishes or the big boss will not be happy. Haha, in what century do we live... we obviously say no, one is not hungry. They've told us this not possible and we have to leave. We obviously packed our things, stood up and left. To resto management, learn to treat your customers better... people these days like sharing dishes or simply or not hungry, even thought they are with 3 other persons that are.
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