Lachine, Canada
4415 Rue Fairway
N/A
+1 5146397747
WORST CUSTOMER SERVICE/OPERATIONS I'VE EVER DEALT WITH! Called and requested customer service, was on hold for 10 minutes and got hung up on. Called again and requested for dispatch, was put on hold again for Confirmed they respected strict delivery appointments. HAH! Missed my delivery appointments TWICE! has no idea where the freight is or when it will be in their hands. Mona in the Montreal office is the worst! She spoke to me in a idgaf attitude how the freight will be off-loaded eventually and will go out in a couple days. If you cannot commit to what we need to be done, don't accept loads! You don't even deserve a 1 star!
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They must be really busy... don't return emails. Told them I was ready to ship but no follow-up. So, I went with Vitran Transport. Vitran has quick and efficient service
Working with Fastfrate since 2 years. It's a pleasure working with them.
I PULLED UP IN A LEMON CAME BACK WITH SOME LEMONADE EHHH
They dispatch manager Phillip is great and friendly guy. The other staff is courteous and welcoming.
I do business with fastfrate each week ! Good Service and delivery.
WORSTE SERVICE IN THE WORLD. GOOD LUCK TO ANYONE TRYING TO DEAL WITH THESE GUYS. HANGS UP, TRANSFERS YOU TEN DIFFERENT PEOPLE. AT LEAST ROSIE THERE WAS A SWEETHEART OTHER THEN THAT IT IS NOT EVEN WORTH 1 STAR
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