Elgin, United States
910 Dundee Ave
$$
+18472141306
N/A
My family and i would always order from this place and never had a bad experience until recently. I ordered 2 stake burritos and they were disappointing. These burritos were about 10 each and I’m not exaggerating when i said that they only had one tablespoon of meat while the rest was beans and rice. I called the restaurant and the girl who answered the phone didn’t want to pass the phone over to the manager. After asking a second time she put me on hold and said that the manager didn’t want to speak and to give her the message. The food was not only a joke but the manager or person in charge at the time didn’t want to speak to a customer to discuss my concerns. Coming from someone who manages a business, this is the worst customer service. Finally someone spoke to me and it was the cook. I explained what i noticed on the burritos and his explanation was that due to the pandemic they had to raise their prices and cut down on the meat portions. This is the most absurd thing I’ve ever heard in my life. I understand there’s a pandemic but that is not a valid reason to rip off their customers like that. I wanted to keep supporting a small business like this one but after this, i do not want to spend my hard work money at this place anymore.
like
Everything was good. I liked their sauces. I had 4 different taco types and they were all a little dry and tough. A nice clean well run place.
Absolutely *ucking abysmal. No cheese in the enchiladas, chicken in them was subpar, the salsa in which the enchiladas was soaked in had no flavor and was dryer than the Sahara desert on a bad day. This place could not even get the rice to taste good. The food is so tasteless, that it will make you suspect that you have contracted coronavirus.
Excellent tacos! Fair prices!
I love taco tuesdays here, .99 cent tacos. My favorite are the chicken taco's, they are small but full of flavor. I would rate 5 but the eat in part is still closed and i cannot comment on the service. I will update when fully open..
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