Sheffield, United Kingdom
86 School Rd, Wales
N/A
+44 7775917254
HAD TOP SOIL AND TURF DELIVERED 2 WEEKS AGO. TOP SOIL AND TURF WERE 1ST CLASS. GREAT SERVICE AND FRIENDLY STAFF. WOULD HIGHLY RECOMEND THESE GUYS. PRICES ALSO VERY GOOD.
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I was promise turf today ! But this company has let me down ! The receptionist has mis place my order she said on phone ! She said I’ve written it on a piece of paper but not put it in book ! How in professional ! When I told her I have a man here to lay it what I’ve paid for her answer was best I can do is tomorrow now! Knowing full well turf has to be laid the same day it’s delivered ! Most companies who sell turf should know this !so because I’m not a layer myself I’ve paid someone to do the job and still had to pay that person as I’ve committed ! But the company did not care ! Answer was deliver tomorrow but my layer cannot do this because of work commitments! So I’ve been left in lurch Do not use this company so unreliable
3 tonnes of top quality top soil delivered 145. No weeds, clay, or stones.
We ordered turf from here and I have to say it’s fantastic quality and it was delivered on time, great communication from staff, would definitely use again
I spoke to the company on the phone ordered my turf and drove out to collect it as advised to the following day. However when I couldn't find them I called and she told me that they weren't in chesterfield, I had gotten the wrong address/company on Google despite getting all there details directly from there info on Google. She told me that a lot of people had been to the same place, there was nothing they could do about what was on Google! There is a few things they could do to sort that problem out to stop customers from making the same mistake i.e get a Facebook page, sort out there website, get.their info updated on Google and maybe just confirm with customers that they are not in chesterfield and actually in Kiveton Yes their name is Kiveton Turf Supplies but that doesn't mean anything these days as so many businesses have names of areas they aren't actually in. I found the attitude of the lady I spoke to was appalling, unfriendly and dismissive.
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