Kitchener, Canada
652 Fairway Rd S Unit C
N/A
+15198943900
Jim was professional and easy going. Took my car right away and upfront about the service. Great job
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Jim from speedy glass was first class. Polite, experienced.
Excellent service and employees very helpful and courteous
By far some of the best customer service I've ever had. Toni (or Tori, sorry) took the time to explain everything she was doing in terms of repairing my windshield, and also to point out any suggestions she had to improve my vehicle. She didn't just mention them, she actually showed me the things that could be improved and explained why. She was incredibly friendly and knowledgeable. Thank you Toni (or Tori)!
1 Star is generous. New windshield installed Nov 8 and now Jan 2 it is cracked. They have a 12 month warranty but of course they are adamant that it was hit. I am the only person that drives the vehicle and it was not hit. Stopped at another glass place and their opinion was that it is impossible to call that it was definitively hit. There could have been a defect that popped out and cause the crack. Speedy offered no discussion, only that I was out almost 400. Beware of Speedy Glass warranty. Now I see there is a canned reply from every rating they don’t like. So their not interested in taking care of customers, they just pass them to their trained head office handlers.
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