Kitchener, Canada
2899 King St E
N/A
+1 5198943500
If you like mystery stains and peeling wall paper then this place is for you! Seriously pay the extra 10 and go somewhere else. Edit: the main floor is 100x better compared to the second floor. However it's still poor at best. Have a hot shower and the humidity brings out the old smoke smell from when it was a smoking optional hotel. Also the furniture is still trashed and barely holding together. My bed is broken at the bottom left and the "wardrobe/kitchen" is missing pieces. Edit 2: Found the writings of a former guest on the window. The rest of the room is on par with the rest if the hotel. Every room is a different level of disrepair.
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Huge spacious room cute set up
Stayed here for a total of 3 nights and found the room to be very clean and the king size bed very comfortable. Wifi was great too. Staff were friendly and accommodating, and I like that my room had a patio door, making it easier for loading/unloading. A great stay over all.
I’ve stayed here multiple times in the past , this time my room was dirty (found other peoples things/hair etc. Asked to switch rooms , fine. This room was also dirty (urine and hair on the toilet , tub was dirty etc) the next morning we find a bug in our bed , from what I can tell from the conversation with the receptionist and the manager , the bugs have been a problem before. They did not refund us our money but did offer a 40% discount. Disgusting will never stay there again!
I will never recommend anyone to stay at this place. They have horrible customer service managers are rude. The room was so small and it was filthy. They ruined my vacation. I will never recommend anyone to stay here. There is bedbugs on the bed. There was no toilet paper and the towels had holes in them. The toilet didn’t even flush properly. I would never advise anyone to stay here. They give you expired food for breakfast.
Now I would never stay here again. My husband travelled from USA and we booked a room. The room was disgusting. My husband had no where to sleep as they contacted other hotels for us not being able to book. The fire alarm went off at 8 am and we contacted them saying why is the alarm going off so early this went on for a duration of 30 mins. They stated they would send someone here and they didn’t. Then the manager Raj is sketchy he calls other hotels in the area lying and saying we damaged the room. There was no evidence or proof. We checked out and asked for a refund and they stressed us out. This was in Canada during a snow storm. Never stay here. There’s other hotels cheaper and much cleaner. Also they refused to clean our room or provide us with clean towels
This is the worst hotel I’ve ever stayed at. They don’t clean the rooms properly and I got bit by by bed bugs. I couldn’t stand the amount of disrespect the staff gave me. They kick you out for no reason and the people at the front desk are disrespectful and rude. The towels had holes in them and blood stains. We asked for a refund they reluctantly refused. They also call other hotels so if u leave them you can’t book somewhere else. They are racist and homophobic as I heard them utter racial slurs at another guest. I’m very surprised I would never recommend anyone not even my worst enemy to stay here.
Decent spacious rooms, clean and very good service. easy to reach and as it is next to gas station and other store meeting your eating, shopping, entertainment etc any such needs...i would recommend foor short stop as well as longer haul
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