My IT Guy

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Kitchener, Canada

myitguy.ca
Computer support and services

My IT Guy Reviews | Rating 4,7 out of 5 stars (5 reviews)

My IT Guy is located in Kitchener, Canada on 177 Victoria St N. My IT Guy is rated 4.7 out of 5 in the category computer support and services in Canada.

Address

177 Victoria St N

Phone

+1 5194966463

Service options

Online appointmentsOn-site services not available

Accessibility

No wheelchair-accessible entrance

Open hours

...
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Rhonda Kane

I run a counselling service with complex technological needs. I am a recent client of My IT Guy and could not be more pleased with both the customer service and the technological help that I received. They were timely in responding to my requests and quite polite. I was able to ask all of my questions and did not feel rushed. They offered and provided solutions that made sense and solved each issue that I was facing. They were proactive in ensuring that my system and all my information was protected, private and secure. In my business this is a priority. Their rate is reasonable for the expertise that they provide. I could not be more satisfied. I highly recommend this service.

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Chris Tsegas

Great computer guys

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Kathleen Beauvais

I must tell you how impressed I was with Don a few weeks ago. My work computer got locked out because of some Norton issue and I had a client coming to see me within minutes of this occurring. I immediately called your team and Don responded very quickly. He got my program unlocked and I was able to go on with my client's session. Your guys are the best Adam! Thanks so much for your flexibility and your impeccable customer service. This is what has and will set you apart from the others!

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Elizabeth Callon Clegg

A big thank you to you and Andrew for looking after me (well my computer) yesterday! It is so much better today – for an old girl! Thanks again. Your support does not go unnoticed!\ We have been dealing with Adam and his team for 13 years now and they have been a tremendous support to our company. They are always available to help with any crisis, large or small. I was so relieved to have IT assistance from My IT Guy yesterday, that I wrote them the above note this morning. Elizabeth Callon, Partner Marathon Financial

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Peter C

AFTER SEVEN DAYS AND AN INVOICE IDEA OF 4000 MINIMUM AND TELLING MYSELF AND MY PARTNER THAT OUR INFORMATION FROM OUR SERVER WAS CORRUPT AND IRRETRIEVABLE DON AND HIS TEAM ARE THE MOST UNRELIABLE / LYING COMPUTER TECH /INDIVIDUALS I HAVE EVER EXPERIENCED IN MY ENTIRE LIFE! IM NOT EVEN A COMPUTER TECH I WENT TO SCHOOL FOR ACCOUNTING AND ALL I HAD TO DO WAS TRY AND OPEN THE FILE THEY SAID WAS CORRUPT TO LEARN IT WAS A VHT.X FILE AND IT HAD TO BE OPENED USING A PROGRAM THAT COULD CORRECTLY READ THIS BACK UP ( GOOGLE TAUGHT ME THIS) WHEN I CALLED TODAY TO ASK HOW MUCH EXPERIENCE THEY ACTUALLY HAVE AND WHAT THEY ACTUALLY DID DONS ONLY REMARK WAS QUITE HILARIOUS AND VULGAR BECAUSE I QUESTIONED THEIR KNOWLEDGE WELL DON LET ME TELL YOU THE ONLY INEXPERIENCED AND UNPROFESSIONAL INDIVIDUAL IS YOU FOR TRYING TO MANIPULATE YOUR CLIENTS WHO HAVE NO KNOWLEDGE IN YOUR INDUSTRY THESE PEOPLE TOOK 585 FROM MY COMPANY AND LITERALLY DID NOTHING BUT TRY AND CHARGE ME ANOTHER 4000 TO DO SOMETHING THEY COULD HAVE DONE INITIALLY I HAD TO PROVIDE IDEAS TO TRY AND GET US UP AND RUNNING WHICH THEY STILL COULDN'T ACCOMPLISH NO BRAINS AND OBVIOUSLY NO CUSTOMER SERVICE.