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Local Line

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Kitchener, Canada

site.localline.ca
Computer Software· Software company

Local Line Reviews | Rating 4,9 out of 5 stars (8 reviews)

Local Line is located in Kitchener, Canada on 5 Michael St. Local Line is rated 4.9 out of 5 in the category computer software in Canada. Local Line is an easy-to-use e-commerce and logistics platform for farmers, CSAs, wholesalers, and food hubs. We help food suppliers of all sizes sell and deliver their products to customers. Our white-label e-commerce, CRM, and inventory modules enable suppliers to control their own brand and grow their business on their terms.

Address

5 Michael St

Phone

+1 8556991026

Company size

11-50 employees

Headquarters

Kitchener, Ontario

Founded

2015

Open hours

...
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K

karinita Vivir con cancer y no morir en el intento

The best e-commerce platform in BC. We are very happy with the results. Thank you

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Debbie Fairbanks

Local Line has really been a benefit to my small business! It is a very easy platform to learn! My customers LOVE being able to go on Local Line and order my products along with other makers products and pick them all up at the same place & time!

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Laura Cook

We used this for a marketplace, both food and product vendors. The website functionality did not work on android mobile and had many glitches that hindered individual vendor views, and sorting of products. Many who tried to shop the event had several issues with navigating the site and found it frustrating to use, ultimately leaving the marketplace. One issue I encountered for my own listing within the marketplace, I Immediately notified them at beginning of the marketplace and it remained unfixed, for the duration of the market. It was not a priority to get the functionality up and running. It was a waste of time building my 'store' within the platform to not get visibility to it. Also in the back end the analytics were a little limited. This platform may serve some businesses well, ( one vendor with limited products in my opinion ) but it only caused frustration for the visitors and vendors a part of this market. I will add, they pulled it together very quickly in response to covid, so maybe with time they will have all the kinks worked out, and though they were accessible with support ( within regular business hours ) they were not able to solve the bugs in functionality within the month of the marketplace. I would not recommend using this platform for similar type marketplaces. ( Combined vendors, each with many products ) I will also not participate in any marketplaces that use this platform moving forward unless I know it has full functionality.

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Roy & Carole Robinson

We found the web developer tool to be quite easy to use once we had the manual and after spending some time with Jade. The team at Local Line was always very helpful and supportive through the entire process. For us a key benefit of working with Local Line was our ability to maintain and update our website ourselves free of charge throughout the growing season as conditions or products changed This became a major benefit as the COVID-19 situation evolved and we had to update our website accordingly. The on-line store is very easy to maintain compared to some other sites we used as part of our local farmers' market. It provides a great deal of flexibility on how you sort and present your products. The ability to put the store on hold during the winter months without losing any of our customer or product information is a great feature and provides a big cost savings. One opportunity for improvement with the store would be to update the software so when you update a specific item in your store that may be on page 3 of your listing it does not push you back to page 1. We found this a bit frustrating since we would have to go back to page 3 and find the item again to confirm the change had been implemented as planned.

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Mark and Denise Wetzel

Loving the Local Line for our online store! It makes our business SO much easier by having all the orders placed online. Then, we can print out a list of items to pack up for the Market. I can't believe I was ever hesitant to start an online storefront. It has been the best for our farm business!

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Wendy Murdoch

This is a very versatile platform to operate from because as orders come in your inventory numbers are automatically adjusted. This allows staff to operate on my behalf when I am not present. There is a built in invoicing finction and it ties into your square account. I believe that you can get reports for taxation purposes about your year's sales. I really like it!

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Michael J. Brankin

Honestly can't say enough about Local Line. We went from zero to six vendors and 200 products in two weeks. Six months later we now have 22 vendors and 650 products and selling 1000 a week in local foods. Every step of the way Local Line's team has been there to guide us and help us through the technical issues, and they keep working to make the system better. We wouldn't have an online store if it weren't for Local Line...and our local farmers and producers would be struggling even more.

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Reza Djalal

A great farmer-friendly marketing platform with helpful customer service. Also very nice that Local Line is committed to constantly growing, changing, and further improving their services.

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