Kitchener, Canada
655 Fairway Rd S
$$
+1 5195769552
N/A
Kerbside pickupDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholCocktailsCoffeeHealthy optionsKids' menuWine
Ennio's is a longtime favorite for my partner and I; a great spot for date nights and for delicious pasta in general. We ordered last night for Valentine's Day; it was probably our first and only negative experience with Ennio's as we had to wait 50 minutes beyond what our pickup time was. With that said, the food was delicious as always once we received it, and the staff were pleasant as they always are; kudos to them as I'm sure it was a tough night. I would still recommend Ennio's to anyone who wants delicious pasta and/or a great dinner date at a reasonable price. We look forward to being able to dine in at Ennio's again and will definitely do so in the near future.
like
The place is charming with its ambience. The servers were great and friendly. The service was great. I found the food to be average from the good reviews i heard from Family and friends.
I can't say today was a good experience. I have been a previous customer for years and have always been happy with the product and service until tonight. I took advantage of the Valentine's Day promotion and ordered a dinner for two to be picked up at 5:30 and arrived 10 minutes early to ensure that it was still warm for when I arrived home. I stood outside the restaurant in the cold with 22 other customers until 6:37 before I finally had had enough and inquired about the meal that I had ordered. While the staff were very apologetic and did provide me with the meal that I had ordered which had been sitting on a table within the restaurant for more than 10 minutes I was not too happy about the situation. Be better organized or inform the customer of the unexpected long wait and give them the option to either leave or stay. Don't leave them out in the cold with no recourse other than frostbite. Melissa contacted us and apologized for the miscommunication and lengthy wait and we are satisfied with the situation. On Saturday Feb 20th we chose to give Ennio's another try and we are glad we did. Having had a previous bad experience we were given an extremely pleasant experience with both the quality of food but tremendous service as well. Ennio's has handled the situation exactly how you wish all restaurants handled complaints and I want to thank everyone involved in changing what was a poor experience to a great one. Good for you.
Great food with extremely good customer service. Highly recommend going here for authentic italian food and drinks.
Hands down, the most delicious and flavourful pasta around town! The artichoke dip is fresh and full of bold creamy flavours. Curb side pickup is a breeze and the staff members are friendly.
Deli
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