Kingston upon Thames, United Kingdom
48-56 Hawks Rd
N/A
+44 2085492137
Wheelchair-accessible entrance
Absolutely dreadful service. Paid for next day delivery, didn’t show. Had to phone them to get any updates. They don’t reply to emails and then they send your order short with no indication when your items are going to arrive. 3 phone calls to them chasing the missing items and all I get is they’re being sent today and will be with you tomorrow.. still waiting. Will be reporting you to the appropriate authorities and requesting a refund. Absolutely the worst to deal with.
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Great service and very helpful staff. Excellent selection of storage boxes and shelving.
I can't say enough negative about this. Website had no Christmas closing information. Had no automatic email to say it won't arrive. Sent two emails with no response. The automated Christmas closing phone message was still on Tuesday 5th Jan at 10.15 when I finally got through. Order didn't arrive in full, was told it would be. Order didn't arrive in 1-2 days despite paying extra. Missing items werent going to be delivered for another week and then was miraculously found in the warehouse. Terrible service. Don't think they should have an online business. Avoid completely.
Avoid. Ordered twin slot shelving packs and paid for 2-5day delivery. You don't get any emails saying products have been shipped. Package didn't arrive in delivery time, multiple emails went ignored. When finally got through on phone they said they would upgrade to next day (after already 10working days) Package arrived, shelves only, no wall or shelf fixings. Eventually the twin slot wall and shelf brackets arrived another 4 days later, but no wall plugs or screws as advertised. Took over 3 weeks to get all packages and even then they weren't complete. Spend a bit more and buy from a reputable company
SLOW SLOW SLOW. After waiting for quarter of an hour waiting for your staff to be bothered to serve me. So I gave up And walked out. Great way of doing business.
Deli
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