Kidderminster, United Kingdom
Worcester Rd
N/A
+44 1562749300
Bought a carpet that has now shaded and under their life time guarantee they should replace it, company haven't had the decency to even reply to my complaint on both their email and on Facebook. The warranty is a waste of time as they don't honour it and ignore you, the inspection company they sent confirmed the issue of shading, ergo it should have been replaced under their life time shading warranty, but no, the company just ignore you and like others left with a expensive poor quality carpet. Think twice about buying from this company.
like
Dont bother choosing a coloured carpet - carpets made by this company are not guaranteed to stay the same colour. Fitted Raven Grey Tudor Twist 50oz carpet on 25/04/2019 - they are now light blue (09/11/2020). Customer Service is a fob-off operation - no desire to correct the problem, or take responsibility for their product.
A carpet shop owned by Queen Victoria. I popped in and bought a royal rug for next to nothing! Big thanks to her majesty and all the princes and princesses
If you want to be ignored this is the place to go
Deli
The best companies in the category 'Deli'