Keighley, United Kingdom
75 North St
N/A
+44 1535611511
Disappointing experience, Aleysha wasn’t able to provide us with consistent updates maybe due to lack of information or quite possibly incompetency in this particular role. I would suggest further training in customer service skills due to the public facing nature of an estate agents daily tasks. Struggled specifically when speaking on the phone, unable to answer straight forward questions without bitter, attitude fuelled response. Quite unfortunate as we had brief pleasant communication from others at Dacres.
like
A massively helpful estate agency. Every person is polite and helpful. Aleysha is an absolute joy to work with and is a true asset to the team. She knows exactly what I am looking for and is quick to answer queries and questions. She clearly knows her stuff and there is no property related question that she doesn't know or can't find out.
I have changed my review from 1 star to five, I have been dealing with Rachel over the last four weeks and she has been brilliant, keeping me updates regularly and has now found me a tenant.
Fantastic service. Professional, efficient, friendly and stress free. Aleysha looked after us and provided great customer service. Dee and Rachel were also very happy to help us. The office environment is calm and private. Would highly recommend.
Jack who deals on commercial side of business is very rude attitude, they waste of time don't use them
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