Derby, United Kingdom
61 Kedleston Rd
N/A
+44 1332295031
1st class from start to finish. Charlie, Jill and Mat make a great team. Fantastic design, good communication and excellent fitting. Nothing is too much trouble. It's all about the detail when you make an investment in a new kitchen and the team at Kedleston pay a lot of attention to the detail throughout the process from design to planning and installation. This was my second kitchen I have had from Kedleston Interiors and both were excellent.
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I recently visited Kedleston Interiors with a view to remodelling my bathroom. Upon my initial visit, I was informed by the female half of the partnership that I would be looking at between 10k and 15k for their company to undertake my project. Subsequently, I revisited them and informed them that my budget was 10k to 12k but that marble tiles and a solid wooden floor were my essential requirements. A few days later, the male half of the partnership, Charlie, visited my home to look at the job. He said that because I wanted Carrara (‘you want Carrara, don’t yer, or at least some’ were his exact words) that I’d be ‘looking at closer to 15k’. My bathroom is large and I therefore agreed to an absolute maximum of 15,000. A couple of days later I rang him to reiterate that I did not want anything faux to which he responded ‘you’re having Carrara, aren’t yer’; ‘yes’, I responded. When I visited the showroom last Saturday to look at the ‘plans’, Charlie pointed to a tile sample saying ‘there’s your Carrara’. I could see immediately that it was a much cheaper ‘marble effect’ porcelain. Presumably realising that I had ‘caught him out’, he then moved onto a ‘hard sell’ tactic, talking at length about the pros of porcelain and ceramic (basically, ceramic/porcelain are far easier and thus cost-effective to install. By that time, I’d made my mind up that I would not be setting foot in their showroom again - I wouldn’t trust them to revamp my small cloakroom. In sum, , this was an attempted rip-off. I’ve given them a rating of 1 star for their coffee .
We're over the moon with our kitchen. From the very first appointment to any aftercare, Nicola, Jill, Charlie and Matt and the whole team have been absolutely fantastic. We worked closely with Nicola to get the exact design we were looking for and we couldn't be happier with the way it has turned out. The space has been completely transformed! Couldn't recommend them enough, great family company who really care about their customers and the end product.
Project managed our full kitchen replacement. It was worth every penny. Professional and punctual. Quality was superb. Highly recommended.
We are really pleased with the service provided by the whole team, from planning, to fitting, to aftercare. The bathroom looks fantastic! Many thanks for everything, we would happily recommend you to anyone.
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