Hockley, United Kingdom
20 Spa Rd
N/A
+44 1702203468
In-store shopping
Wheelchair-accessible entrance
My daughter just had a very good eye sight test with Karen castle. She was very thorough, very polite and friendly. Made my daughter feel very much at ease. Will definitely go again and highly recommend anyone that needs a sight test to go.
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... a note to thank Karen Castle so much for identifying a very serious problem in my right eye- Moorfields eye hospital has since performed emergency surgery - just in time and I now am enjoying sight again thanks to Castle Optician’s wisdom and care. Many thanks again Karen Julie Woolnough
Albeit karen was thorough in the examination, though one has to be in this field! But, I have never ever been spoken to and been treated with such contempt, such rudeness and unkindness in all my life ! Will not be returning back here again! I left in tears.
Best ever eye examination that I have had in years.Karen was so thorough.
Called today worried about my eyes following a recent surgery complication. Since the operation my eyes have been blood shot and dull and do not look normal to me, I have been worried about pressure in my eyes . Linda who answered the phone was great, really helpful. Even though there were no appointment slots available she said that she will speak to the optician and call me back. Linda called me back as promised and advised me that she had spoken with Karen the optician who has agreed to slot me in and check me over. Could not have asked for better service!!! The service was so personal and caring and Karen the optician and Linda both went above and beyond my expectations for service. Would 100% recommended this opticians and it will now be where I go in the future.
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