Jollyes - The Pet Superstore Ilkeston

I very rarely go into this store as it has never impressed me. I normally use the other independent pet shop in Ilkeston. This time however, I had no choice as my normal shop did not have any medium locusts in for my Gecko. I went up the stairs to the upper floor. Those steps were filthy and looked as though they hadn't been cleaned for a good couple of days. When I got to the locusts, I found 5 boxes of dead ones. When I eventually found a couple of boxes of live ones I went downstairs to the counter and informed the lady behind it. She had no interest and muttered something about sorting it out. She was more interested in trying to get me to sign up to the store membership card (I didn't.) This store will always be a last resort for me, as at the end of the day my pets have to eat but I will look at all other options first!

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Always very helpful great staff and brilliant choices to choose for my dogs

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Well stocked, clean and easy to find what your looking for, staff are friendly and helpful. Wanted to get Princess Puppy Paws a pampering session but the Salon was closed, the lady behind the register gave me the card to book an appointment at the salon. They have their own brand food, treats etc with multi pack deals. I would be happy if this was our local pet store.

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A lot cheaper than pets at home. Even the food tjat is apparently exclusive to pets at home. The toys are also a lot cheaper such as the Kong toys. Staff are all very helpful.

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Staff are always very pleasant and seem to know what they are doing

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