Bristol, United Kingdom
7 Chapel St, Thornbury
N/A
+44 1454411760
I booked the appointment so that I could be checked for signs of glaucoma but I was also given additional eyesight tests. No signs of glaucoma were found but it was established that I needed reading glasses. All the staff were very pleasant and took time to explain everything clearly and also helped me to choose the correct frames. When I collected the finished glasses the fit was checked again. I was given comprehensive care instructions and a 30 day comfort guarantee plus a 12 warranty. The appointment and the glasses cost more than I expected but the service and equipment were much better than the high street chains that I have been to. Would recommend and go back again.
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My go to Opticians Michael and Hayley i know my eyes are being looked after by most professionals in eye care specialist in the Bristol area who have worked in the eye hospital, as well as in private practice. The front of house team and technical side of the practice, are every ready to help mend or straighten my specs !!! ( promise no broken glasses photos from Dubai this time). Advise on suitable frames or lens is top notch and whats right for you , just picked up these bad boys for driving and playing golf in the sunshine. No hidden selling practices here unlike some high street chains or push to a product they have on a deal, it straight honest advice , great customer service with smile.
A wonderful experience.
A lovely practice with a personal touch and a very professional, in-depth assessment. Being in healthcare myself I prefer and appreciate this approach as an alternative to that offered by corporates.
Michael and Hayley have been superb in helping me. I had an accident in October 2016 which A&E treated as minor. I went to see Michael about a month later because it was clear my eye was not recovering. Michael immediately saw the ligaments holding my lens in place had all been torn and I needed to see a specialist as soon as possible. He contacted a colleague in Bristol eye hospital to confirm and before I knew it I had been referred and was seen in a very short space of time. This resulted in eye surgery to replace my lens in January 2017. The follow up care I received from Michael and Hayley was second to none - no question was too silly.......and believe me there were many many questions. I now have glasses to correct the sight in my new lens and regular emails inviting me to pop in if I have any discomfort or worries. I really feel I am in good hands and can't recommend Michael and Hayley of Johnson and Furze highly enough.
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