Japan Craft - Manga & Anime Store

It is very bootiful I got so much items

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Has a nice small collection of manga books, figures etc. Man working in the store asked if he could help me after about 5mins of us looking around. Stire does not have the ability to provide you with a full receipt. A receipt via email was only provided after I asked. I'd like to see a much bigger store but possibly they can offer more via their website.

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TERRIBLE. Absolutely appalling service. Left feeling humiliated and disgusted. Was excited to check out a new manga/anime store with a friend of mine, we planned the day out beforehand and travelled across London to see this store. The store itself was quite nice, a big manga collection. Just as we had made our decisions on what we were going to purchase, a man came up to us and started berating us for not having masks on. We ignored him as we thought he was an unfortunate soul suffering from mental health issues, as we couldn’t believe an employee would speak to a customer with the level of disrespect he was giving us. Rather than simply asking us to wear a mask, or telling us we had to wear one while in the store, he continued to publicly berate us in front of the whole shop, declaring that we were the sole reason why COVID-19 is spreading and that we were singlehandedly killing the elderly and members of our own family - all saying this right up in our faces as if there isn’t a 2 metre distance rule currently in effect. At this point I asked if he actually worked here at which point he said ‘Of course I do, use your common sense!’ and then he walked back behind the tills. I was absolutely astonished. I have never been so publicly humiliated by an employee of a store before, it was mortifying. I have never seen an employee so comfortable shouting at customers in the store in which they work. My friend and I put down the products we were planning on buying, as we weren’t going to then hand money to the same people who had just publicly disrespected and violated us. Absolutely disgusting service, I am 100% never ever coming to this shop again. If anyone has a similar experience and wants to find a better store which sells similar products - go to Forbidden Planet.

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I really enjoyed going. Helpful staff and a wide range of goods. The only minor complaint is they dont have many figurines to choose from like from different anime etc. Other than that, I reccommend going.

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What a great selection and variety of things to buy. This is exciting and worth the visit.

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