London, United Kingdom
19 St James's St, St. James's
N/A
+44 2079303787
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
A fabulous shop rich in history and quality. The museum and sampling lounge raise this store from a mere shop to a must visit location for cigar aficionados and historians alike. I have purchased cigars both in store and online. When in store you can draw on the wealth of knowledge and experience of the friendly staff. When shopping online rest assured the customer service is just as good. There was an error in a recent order and this was replied to and rectified quickly. Would recommend and would shop here again.
like
Exceptional service and range of cigars, friendly and knowledgeable staff who are a pleasure to deal with. Slight issue with the tills misbehaving on my visit, but nevertheless a perfectly individual and bespoke retail experience. Their reputation for quality and service is richly deserved and maintained. Excellent.
Nice cigar shop with large selection of cigars, tobacco pipes, and other items. The staff is friendly, attentive and knowledgeable. Unfortunately the cigars are to overly priced by 15-20 which is the reason for the lower rating.
The most incredible customer service and a beautiful setting. Most relaxing afternoon I've had in a long tine. Instantly has become my new go to every time I'm in the city from now on!
Incredible store and very kind staff. Really worth visiting :)
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