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+441412222277
I have always been extremely happy with the service received from James Brown in the past. Have used this workshop for about 10 years for getting pieces made to repairs. However, this last experience has been extremely disappointing. Firstly, I was quoted 65 to shorten a chain...when I emailed and questioned the price, I was told it was a mistake and should have been 20! Awful big mistake! Secondly, I was to be phoned with a quote, and this happened and I was told 120 but then in the shop I was told it was 130!! Again, I questioned it and was told it was another mistake! Thirdly, I had a chain needing a new catch and the one that has been fitted is so difficult to open that I am unable to wear my chain. Unsure if the price discrepancies are genuine mistakes....will not return here after this awful experience.
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Always great service. Made my wedding ring to match my engagement ring many years ago. Fantastic.
Had my wedding and engagement ring resized excellent service and very happy with how the look like new again. Thank you
Deli
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