Colchester, United Kingdom
844 The Crescent, Highwoods
N/A
+441206854560
I have used many surveyors over the years since I starting buying houses. But I have to say that James Aldridge Surveyors has to be the best one I have used so far. From start to finish, it has been such a smooth process. With a lot of surveyors I have used, I simply get sent the survey by email so I end up having to print if off myself. With James Aldridge Surveyors, you get an email copy for your records but you also get posted a brochure containing the house survey report which is nicely bounded together. The report is perfectly laid out, easy to follow and explained in a way that is not confusing to even people who have never bought a house before. But the main reason I am writing this review is to highlight the brilliant customer service I have received from Mr Richard Palmer who was the surveyor that attended the property I was looking to purchase. After being sent the report, I needed to speak to Richard as I had a few questions. He explained everything to me with clear clarification and offered me much more advice that he needed to. He assured me on many things which made me feel much better and relaxed about my purchase. I did call Richard twice and on both occasions, he reassured me that my calls to him were never a problem and I could call whenever I needed to. That's what I call 5 STAR SERVICE. I wouldn't think twice about using James Aldridge Surveyors again. They are worth every penny!!!
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Contacted Richard regarding an issue with a party wall. He could not of been more helpful. Provided me all the necessary information and got the issue quickly and efficiently resolved. Highly recommended
Due to family illness we needed a survey asap. From the start everyone we spoke to at James Aldridge went above and beyond to help us out (special thanks to Richard Elvidge). I can't thank them enough.
Professional, prompt and a thoroughly comprehensive survey about the historic property we were intending to purchase. Clive then gave us a good deal of time when answering the questions we had relating to his report. Highly recommended.
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