Chicago, United States
958 W Webster Ave
$$
+1 7733275266
N/A
Please DO NOT go here!! The customer service is the worst. I received my order incorrectly and called the restaurant to speak to a manger. A worker named Marianna answered the phone and told me there was no supervisor there. There was a long pause (like that was all she said and she expected me to be like okay thanks bye) and I finally said okay well how do I complain about my incorrect order. She simply stated the manager would be there in a few hours? Again, okayyyyy like do you want to take my information or ask me what happened with my order? To someone on the other end of the phone of such blunt statements it seems very rude and that you don’t care about customer service. I had to ASK for her to write my information down so the manager could call me back when she got there. About 4 hours later I still hadn’t received a call so I called the restaurant again. I was told again that there was was no manager there. How does a business go without having a supervisor on staff? Are you that arrogant that you don’t care about someone handling customer service? I expressed my dissatisfaction and was finally connected by phone to the supervisor, “Gigi”. She told me she heard about my incorrect order and stated “what else do you want me to do about it?” She made excuses and literally didn’t offer me an apology about my order being incorrect. I was initially upset about the food but now it’s completely about the rudeness. A simple apology during both encounters would have not resulted in this post. I know people make mistakes but as a business if you don’t acknowledge or apologize for your mistakes then you simply don’t deserve to have a business. As for the food , I don’t know if it’s good because I didn’t taste it nor will I be tasting it in the future.
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My wife saw this place from the train and took me here for breakfast this morning. We love the neighborhood that surrounds it and the ease of accessibility from the brown line. We were sat at the front most table so I can't speak to the entire restaurant but it appeared very clean and up kept. The service was very fast and friendly. The menu had a great selection of Benedict options and various waffles and pancakes. The food was delicious and the coffee was great too. Highly recommend.
Dependable neighborhood breakfast, brunch place. Very family friendly. Only place I've come across Pork Belly Hash! Worth trying for the adventurous taste buds.
The service here was great. Best wishes everyone.
Such a fun spot!! Ate outside at the cute tables. Absolutely anything you could want on a breakfast menu, and it came out FAST! Quick service and incredible food. Only downside is cash only- but 2 ATMs next door
Deli
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