Iver, United Kingdom
19 Langley Park Rd
N/A
+44 1753650712
Wrong Order - Rude Service - 5 years as a Customer. I am very disappointed with the way the gentleman that handles the cash treated me today. I order the same thing every time and normally deal with a lovely women behind the cash. This time was different. I ordered 2 Large Fish and one Small Chips for my family of 4. This is normally enough. I waited 20-25 minutes and noticed there was only one large fish. The guy behind the counter decided to argue you with me and make me out to be the fool as who would think they are getting two large cod and small chip's for 8.60. First of all, I never saw the price, second of all his hand covers the machine so I cannot see the total. I repeated my order three times at the start. Anyways the guy continues to argue you with me so I ask for a refund. Than comes over this other lady who is pretty much shooing me out of the shop. Never saw her before. I took my refund and left. This was handled terribly. Why not offer me as a customer a delay with food and ask me to pay the difference. I would have happily waited and paid for the missing fish. Instead he wanted to argue with me. Today is the last time I visit this place. I have been a regular for 5 years . bi-weekly purchase. Very disappointed.
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Tried for the first time, got 3 kids cod and chips and two large cod with chips and the portions were huge! The chips were golden, and not greasy and the fish was very good too, although the batter could have been crisper. Will definitely visit again.
By far the absolute best fish and chips in the Berkshire area. Tried many others including big name chippies and they cannot in anyway match the quality. Satisfaction is a guarantee when you purchase from these guys. Never have my taste buds been disappointed when indulging in the freshly cooked skinless cod and real potato chips.
The best fish and chips I've ever had.
Always worth the wait
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