Irvine, United Kingdom
Riverway Retail Park
$$
+44 1294322550
N/A
Wheelchair-accessible entrance
From the moment you arrive the receptionists are so welcoming and then you are waiting no time when welcomed in by vet she instantly put me at ease. I was there as Mala had blocked Glands. Not only did the vet help sort this time. But she explained what causes it to happen and gave great advice on what I could do to help prevent it. I felt at ease and could ask any questions I had without feeling any were foolish.. so glad I joined this practice
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Quick appointment for my young dog who had eye infection. All explained and eye drops provided with. Good information on type of eye drops. Both dog and I made welcome by reception staff
Staff are always prompt to let me know when my pet require s treatment,staff always try to accommodate to suit , pleasant and friendly on my visits.
I dealt with Laura, wonderful knowledgeable, kind, caring and answered all my questions and my concerns. I explained how I bought flea treatment from the store downstairs which was recommended by the staff, unfortunately it didn't work, my pets fur fell out, on all five of my dogs and when I complained noone cared at all. Laura listened to me and was going to bring it up in the managers meeting today. Love dealing with her face to face and via email as shes super efficient.
Team at Irvine are always extreamly helpful and friendly. They are always clear and always have my dogs best interest.
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