Southampton, United Kingdom
132 High St
$$
+44 2380338351
N/A
Popped in today and was pleasantly surprised by the quality of the food, the service and the cleanliness. We will definitely be back. Scrumptious
like
The foods good, the staff and their ethics... complete opposite. They’ll rip you off unwittingly then act like it was your mistake then refuse to acknowledge let alone refund you. I owned a restaurant and you do NOT treat a customer like this. EVER. Absolutely abysmal. Beware if using the ‘eat out’ scheme also. There’s no signage/info regarding terms with this manager giving conflicting information (meals are ineligible but singular items eligible). They’ll deceivingly charge you full price for the wrong item because you ‘opted out’ the discount during ordering even though started the order stating you want to use the scheme, then refuse to refund you when in the wrong, even after another staff member VISIBLY remonstrated with this excuse of a ‘boss’ at the till that it was an error. Then proceed to ignore you after raising it, and have the audacity to gaslight you in rebuttal. In this case they’ve cheated the customer and the government since they’ll claim my receipt for a rebate. Otherwise, the foods genuinely great - it’s not a place worth paying hard earned money for if that’s the stance you want take when dealing with customer issues. Ps. Had few friends who have worked here and staffing wise have heard some very bad stories, so I’m not surprised if this is manner that they took, I’m just a casual diner in and out for good food but wow, really had to type out my experience.
Amazing chicken with 8 fantastic flavours; Peri peri, bbq, lebanse, olive and pepper, sweet chilli, mexican, fajita, tikka. The chicken was moist, crispy and delicious and their spicy wedges were crunchy soft and tangy. They have really good pricing and fabulous portions!!! 10/10
For what I ordered it was ok. Burger and chips with a coke drink. Fairly standard these days. It arrived in good time. Chips were nice and hot. Burger was well cooked. Service was good. Nothing to grumble about.
liked the buffalo wings wasn't quite keen on the chicken favouring too lemony for me
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