Ilmenau, Germany
Am Gabelbach 1
N/A
+49 36778600
The service at the front desk is outrageous even for East German standards. The lady at the front desk was ignoring us while chatting with a friend. She didn't explain anything and was extremely rude. We booked a room with two beds and got a queen size bed. She didn't inform us about breakfast time or anything at all. Rooms are clean but outworn and dated. We will definitely not come back! The spa is clean with a spacious outside area. Nice sauna. Pool is small and dated. Great massage therapist. Location is great!
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My friend and I went for a relaxing massage but we came back extremely frustrated with the poor service by the staff spa. We paid for 60 min massage but what we received were: - massage for 45 min - It's not called a massage when they only lather lotion on you - absolutely no music during massage - my friend and I received different set of services - both bad. - no guidance throughout the massage as to what she was doing - requested to massage a bit more strongly and not only lather lotion, was answered with "No". We wasted 120 for nothing but only our beautiful weekend. I do not recommend this place, never coming back.
Great hotel with great location! Located inside the forest about 2km from Ilmenau. Good breakfast. Wellness available in house. The view is great!
Had a wonderful Meal in the Restraunt. It is located in a very beautful location. My problem is the Bar was closed and they close the workout room at 10PM because you are not allowed to workout alone. This hotel is nice for a weekend away but I travel to Ilmenau 5 to 6 times a year and this hotel is not a good place to stay for business. I was looking forward to staying in this hotel for a few weeks. I will stay in town on my future visits.
Excellent historic location to visit during your Thuringian Forest trip. We enjoyed the food (especially wild pork) and beer very much!
Horrible service, the restaurant was terrible. The waiter was very rude and impolite and treated everyone in our table horribly, especially the ones that didn't speak German
Nicely situated outside town in the forest, good restaurant, excellent spa and swimming pool
Very nice hotel in the wood.
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