Hove, United Kingdom
78A Goldstone Villas
N/A
+44 1273410471
I have to say a big Thank You to Jacqueline and her team, she has been wonderful with us. My father Brian has been looked after Costal care for several years as I am living in France, it was very difficult to know what really was going on with my father. Jacqueline has been keeping me up dated every Monday morning, so I can call the nurse or the GP when needed or when he had to go to hospital. We had that trusted genuine connection, it is quite rare... I just wanted say thank you again and how lucky my father was to be surrounded by people like you.
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please can you change your phone number, i have literally got hundreds of calls from boomers who have pressed the wrong number as it is one number out, thank you x
I Had training with Stu and it was amazing. He made it enjoyable but made sure we got all the information we needed. The four day training course opened my eyes to what we as carers really do. He’s made me more excited to start working and much more confident in what I’ll be doing. I would definitely recommend doing the course with Stu as he makes it a comfortable work area and is always there to answer your questions.
Returning to care work, received thorough and detailed training with the client being at the centre of all learning. I am now feeling confident in taking the learned practices out in to the community to benefit others. Stu has a great energy for teaching and is clearly passionate about the industry.
I contacted the Manager Jacqueline Bazin at Coastal Home Care in Hove on 20.9.20 about a valid complaint I had about their service. I received a reply the following day from her saying my complaint had been forwarded to her Manager Neil Kentish. Today is the 13th October and have not received a response or acknowledgement of the complaint, I will now contact Social Services. If you have a relative that needs domiciliary care I would not recommend this agency due to their lack of response, especially at the so called Manager Neil Kentish. If he does not have the decency to reply to an email it does not give any confidence in their care. I am hoping after leaving this response they will reply to me.
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