Surface Technology International Ltd

Awful company

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Be extra cautious if you plan to approach this company, particularly if you are a small business. They spent months trying to source a simple piece of equipment, despite promising to do it in 2 weeks, and eventually said that it does not exist. Freelancer I hired after wasting all the time with STI found it in 2 days. I complained to the management and was explained how disappointed they are in me as a client. I was told that facts I stated in my complaint are all made up to cover my own shortcomings. I made a substantial upfront payment and as deliverables received a number of weekly reports stating they are making good progress. Statements on their website about client care as well as ISO principles in my case could not be farther from reality. Happy to give more details and documents, feel free to contact me via LinkedIn.

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My contacts have been very attentive, the design team are also very proactive to help us ensure the highest quality of new products. If I have one minor nag it is that the car parking can be a bit tricky if arriving later in the morning.

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