Hoofddorp, Netherlands
Hankstraat 1
N/A
+31 235618212
Toilets
Wheelchair-accessible toilet
My issue with with this place is that the receptionist decides if the problem requires a doctor. I was refused an appointment after calling every day. The only option was to wait a week even though my issues were urgent. I ended up being admitted to hospital in the meantime for two weeks. My father in law called on a Friday morning with complaints of severe chest pains. He was told it could wait until after the weekend. Early the following morning, he was found outside the supermarket as they were opening up. He'd had a stroke and hit his head, unable to move. He was admitted to hospital and then spent weeks in rehabilitation. These are just two of several incidents. I've had to go to hospital for treatment on more than one occasion after being refused appointments by the receptionist at this centre. Luckily, the nearby hospital was very receptive and willing to see me. These incidents occurred over a period of two or three years. I informed the practice about it but I didn't see any change. I hope there will be some improvement one day, as failure to deal with an issue can lead to serious consequences for the patient.
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Hele onaardige en botte assistente aan de telefoon. Uiteindelijk gekozen voor een andere huisarts.
Wat een klote assitent vanmorgen aan de lijn. Geen plek hoe bedoel je.... je betaald er voor de huisartsen en ze is geen arts en bepaald of je wel of niet terecht kan. Waar hebben ze het over.
Zeer deskundig, zorgzaam en professioneel team!
Heel vriendelijke assistent, erg meedenkend en zorgzaam.
Ik kom hier alleen bij apotheek. Tot nu toe altijd goed geholpen. Deskundige mensen
Wij zijn zeer tevreden over deze praktijk. Dr. Versteegt is een zeer betrokken en kundig arts. Hij luistert goed en denkt mee. Ook aan de balie word je altijd keurig te woord gestaan.
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