Ocean Palace

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Hoddesdon, United Kingdom

ocean-palace.co.uk
Chinese takeaway· Asian restaurant· Cantonese restaurant· Chinese noodle restaurant· Chinese restaurant· Delivery Chinese restaurant· Fast food restaurant· Fish and chips takeaway· Meal delivery· Takeout restaurant

Ocean Palace Reviews | Rating 2.9 out of 5 stars (5 reviews)

Ocean Palace is located in Hoddesdon, United Kingdom on 32 Chaucer Way. Ocean Palace is rated 2.9 out of 5 in the category chinese takeaway in United Kingdom.

Address

32 Chaucer Way

Phone

+44 1992444868

Service options

DeliveryTakeaway

Accessibility

Wheelchair-accessible entrance

Offerings

Late-night food

Open hours

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G

Georgina Hadjipanayi

Really disappointed - just rang to ask advice on what dishes were gluten free and was met with “nothing”. When I mentioned that boiled rice is definitely gluten free, the chap on the phone reluctantly asked his colleagues if anything was gluten free, but didn’t translate the words “gluten free”. I offered to explain what gluten free was (wheat flour, for example) and to try and ask that, instead, and was just asked if I was going to order anything, as they were really busy. Disappointed as they have been highly recommended by friends. Other local Chinese restaurants, in fact any restaurants that we’ve tried, have always found out if they didn’t know.

B

Brad Thorpe

Turned up 2 hours after I ordered it and it had a main dish missing When I rang them, they told me it would be a further 30mins or they would give my money back for that single dish only. So the rest of my meal would have been cold had we accepted to wait, forcing me to have a refund for that dish, no compensation offered and found the man who answered the phone incredibly arrogant with zero skills in customer service. Having said that, the food that did come very late was tasty

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Lynn Gibson

Worst Chinese we've ever had. Absolutely no taste. BBQ spare ribs were tender enough but no BBQ flavour what so ever. We had to buy rice seperate. Don't live local but wouldn't use again if ever we were in the area. Certainly would not recommend.

D

Dario Blues

Such ashame this place has negative reviews. We've been ordering here for 7 years and it has always been delicious.

A

Ana Dunford

The Staff aren't friendly. Won't be going there again.