Hilversum, Netherlands
Bussumerstraat 60
N/A
+31202288888
Be careful when you want to drop some cash to not put too much notes in one time. I got notes that has not be counted in the total. After making a claim, they simply refuse to refund me. Thieves !
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We just had an extremely disturbing meeting. The guy seemed to hate his job and was eager to take it out on us but he always was extremely uninformed about the most basic things.
The staff opening the accounts are, for the most part, quite friendly. I was only momentarily offended when he mentioned to me that I should speak with my husband regarding what to do with the kids' accounts when the turn 18 so he could give me advice. I then tried to deposit a couple torn, but still intact, bills on to the newly opened accounts but I could not because the machine could not read them and they, the only branch in town, no longer do transactions. Unfortunately, when I went to deposit my daughter's pocket money so she could spend it during our holidays, the machine was \momentarily not accepting change\. I asked a woman working there what our options were and I was told I could go to Baarn, which is closed on Saturdays, or Bussum. She also indicated that I could come back on Monday during business hours... when I am also working or maybe come back today and see if it was working, but she \didn't know\ when it would be fixed. Seriously, what is the point of a bank that can't accept money?
Friendly staff were very helpful. Excellent service
Telefonere is een ramp! Type uw rekeningnummer in... en als je dat doet, al 50 jaar bij de ING, \we herkennen uw rekeningnummer niet\!
Snel en goed geholpen door een vriendelijke jonge man. Duidelijke uitleg gekregen.
Deli
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