Umberleigh, United Kingdom
Higher Hacknell, Burrington
N/A
+44 1769560909
Will not be buying from this farm again. I have bought so far from 5 farms in the UK and this meat is the worse by far.....my mother paid for it it was full of gristle and awful cuts and slow cooked cheap meat yet when you cook the meat it shrinks to nothing even if you slow cook which most of it needs. Im finding it hard to believe there are not more bad reviews its absolutely awful. Stewing steak full of fat only no meat at all, shoulder of lamb hard to get one slice of meat off it....so disappointed do not recommend go elsewhere there are plenty of farms around in the UK
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We ordered a meat box which arrived exactly on time, with wonderful customer service throughout the ordering and delivery process. The quality of meat was outstanding, and we especially enjoyed the shoulder of lamb which we slow cooked and comfortably fed 8 friends. Whats more, the personal touch from Jo really made the experience stand out as she was more than happy to advice on cuts of meat to order and ways to cook them. I will definitely be ordering from Higher Hacknell again and recommending to all my friends! Thanks a lot Tim and Jo!
Do not buy from this company, their delivery process and customer service is appalling. I was informed my meat was dispatched at 1.30 pm the day before I was expecting it, I thought it was a mistake. I did not receive my meat until 28 hours later. They insist I was sent an email with time slot and a text. Neither were received and someone was in all day. The meat was left on the doorstep and no note even put through the door to say it was there. The attitude of the owners is such that I can only believe complaints are common place and 'water off a ducks back'. I have no doubt my review will be removed but I am contacting the food standards agency and I will continue to re submit my bad review. I do not complain unless I have something to complain about. Would have been no stars but the system would not accept it!
Beautiful meat and great customer service. Worth paying a little more for local meat with great taste and organic
Just a quick note to say 'Thank You' for the mutton which arrived last week. We had the shoulder on Sunday and it was quite delicious! The first time we have eaten it and we will be back for more without a doubt. Tried a traditional recipe to begin with but will try something a little more exotic in the future - Arabic perhaps or Indian. The packaging was very good-the chill goodies were still half frozen so the meat was cold as well. With many thanks and continue the good work. Regards, Caroline
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