Hertford, United Kingdom
23-27 Maidenhead St
N/A
+44 8456434344
1 star is too much. 4 days in a row I've enquired about a service the post office website claims they offer and 4 times I've been told the \machine\ isn't working. So fix it! So you can offer the services you say you offer and not waste peoples time.
like
Sometimes long queues but good rang of stuff other than that
I wish I could leave a 0 star review for this place. I visited the store with my partner to get some photocopying done. Not having visited before my partner and I weren’t sure where the photocopying station was but we spotted it at the back of the store and approached. I stopped at the counter and as I took my folder of papers out of my bag (which clearly did not contain any bulky items), the person behind the counter rudely and patronisingly told me that I had to go to a different counter for packages. Why he thought any adult would walk up to a non post office counter trying to mail some papers as a package is beyond me. After I started to tell him what I needed, he told me to stand to one side so he could serve another customer (and also tell them rudely that their package had to be mailed at the post office counter). I waited patiently and then started to explain what I needed: simply some A4 pages to be blown up and photocopied onto A3. Before I could even finish speaking, he interrupted me again to tell me that he couldn’t do this because the machine wasn’t working and that I should try again tomorrow. Having queued in the cold with a condition that causes me chronic pain in my lower back and legs to be treated with such rudeness and to find out the service I required was unavailable, you can be certain that I will never be visiting this store again. Is it so difficult to put a sign up on the door/window of the store to inform people that a specific service is not available, or to show common courtesy to customers?
Pilot, friendly, excellent service by multi tasking Sahil. Highly recommend busy environment.
Sahil is very helpful. They are doing their best under all the new guidelines
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