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SilverFX Ltd

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Hereford, United Kingdom

silverfx.co.uk
Sportswear store· Clothing store· Clothing supplier· Embroidery shop· Outdoor sports store· Print shop· Sporting goods store· hockey supply store

SilverFX Ltd Reviews | Rating 2.9 out of 5 stars (5 reviews)

SilverFX Ltd is located in Hereford, United Kingdom on Three Elms Trading Estate, Units 4-5. SilverFX Ltd is rated 2.9 out of 5 in the category sportswear store in United Kingdom. Bespoke Teamwear Specialists

Address

Three Elms Trading Estate, Units 4-5

Phone

+441432355231

Open hours

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Ordered a custom snap back cap from these guys afew weeks ago. It arrived today and I'm very happy with it indeed! Great price for a personalised item and good quality. The order took afew weeks to arrive, but hey-its a personalised item and we're in a pandemic! I inquired as to the status of my order a day ago, and the email reply was instantaneous telling me it had been dispatched. I will use silver fx again without hesitation!

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Helen

14 months after not receiving an item, I have now been issued a refund. I am now amending my initial review in light of this refund. Sadly, the facts remain that I made a purchase a long time ago and my repeated requests for a resolution were not responded to within a reasonable time frame. Covid didn't hit the UK until 2020 and my order was in 2019. There was never any apology for delays, nor any explanations as to what was going on until my very last email with a final apology. I don't know why there was such a lack of communication, nor such a delay in a refund but it was an extremely frustrating experience and one that was handled poorly. I am sorry for businesses at the moment and appreciate that Covid has caused extremely challenging circumstances but this order happened last year and there are clearly some ongoing issues which need serious attention. For SilverFX, if you are serious about sorting out the delivery time-frames and methods of communication, I would suggest the FSB or Chamber of Commerce who can be extremely helpful in offering 121 advisors, training and workshops for staff. There may be charitable organisations such as Citizen's Advice or other support such as the Marches Growth Hub as well.

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Lee Jones

Ordered company wear for our business Jet Funding Limited. Order was received within the week, to the highest quality. Stitching was immaculate, as was the print on the back of the jacket. Have recommended these guys to lots of others

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Tom Wright

I ordered a shirt about a year ago. It arrived today. I was never updated about my order at any point and when chased no useful information was given.

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Abigail Harris

Good for embroidery, print, workwear and bespoke sports kits.

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