Grimsby, United Kingdom
28-32 Abbey Walk
N/A
+44 1472240663
In-store shopping
Wheelchair-accessible entrance
Smart. Good value good team.
like
Always great service and attention to detail. It’s a personal shopping experience which takes the stress out of it!
I’ve been a customer of this shop for many years and subsequently have spent a lot of money here. Today’s visit however has left me completely disappointed. Some boots were advertised as sale items in the window in my size. I went in and looked through their shelf stock but they didn’t have the same items. I enquired if I could try the ones on in the window to which the reply was ‘No we don’t change the window displays on Saturdays and we have ones in the shelf stock’. I explained that the 11’s in the window would fit but the 7’s on the shelf wouldn’t, to which I got the same response. We then spoke through a number of options: I get them out myself and replace them with the 7’s (as apparently Saturdays are too busy to reach in and take them from the window ). I pay for them and collect on another date. I come in when they change the window display (this apparently happens Tuesdays, Wednesdays, Thursdays but NEVER Saturday and apparently today they don’t know which day they are going to do it next week). When I enquired as to how silly this all sounds I was told that it’s shop policy. So I’d asked to see their policy on ‘Saturday Window Decorating’ - from their response I’d suggest they have no policy. This gets even better as it was the OWNER I was dealing with! All a bit strange really. I even enquired if they had a problem with me as a willing PAYING customer. Again no suitable response. Cheers for the help Henri Beene I did promise you a review! Just ONE star as I can’t award less !
Superb, quality shop. Ranges from reasonable to expensive.. so all tastes covered. Excellent range of top brands and the service is second to none... hence shopping here for years. Never any pressure to buy. Best men's clothes shop in Grimsby.
Excellent customer service
Deli
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