Heanor, United Kingdom
38 Market Pl
$$
+44 1773711115
N/A
Great pizza.tried veg volcano. Was soft and tasty.
like
Ordered 2 pizza's tonight and one arrived with a whole section missing toppings as well as some burning. Rang immediately to complain requesting a new pizza be sent out or a refund, only to be told there was nothing they could do I would have to email a photo to customer service which I should hear back from in approx. 2 days. Asked to speak to the manager (Ali Langston) and explained the situation and that I was not happy with the repaonse and was told a blatant lie that the pizza had been personally made by him and was fine when it left the store. When I explained that the dough was cooked and burnt were the topping should be (i.e. it had been cooked missing the topping) I was told it was a busy store and he didn't have all night to talk on the phone. Quality control - none existent Customer service - a disgrace
Disgraceful service, app said it had been delivered it hadn't I called he said system was slow was out for delivery! Waited another 40 mins the manager said it was on side and driver had forgot it, asked to be refunded this was supposed to be a birthday dinner cost 33, manager said we will make it fresh send it out 2 mins later guy turns up with cold soggy pizza everything cold Went in bin \u200d️
Tasty . Always fresh and delicious.
Review edited 16/02/2021Domino's DID an amazing gluten free pizza base. The Volcano Veggie WAS particularly good. However since reopening, after the 1st Covid19 lockdown ended, way back in July of 2020 they've decided that they aren't doing gluten free anymore and don't know when (or even if) they will be. Come on Domino's if Papa John's can manage it then so can you
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