Hayes, United Kingdom
Pump Ln
$$$
+44 2086066700
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Matalan has comparatively good collection at cheap prices. Although their styles are almost similar throughout an year, I would sometimes choose Matalan over H&M. If you shop at Matalan during their 50-70% sale time, you can get really good set of clothes even at 5-10. Most of their stores have enough space for parking as well, which makes shoping there much comfortable.
like
It's a great store with ample variety. There is always new stuff to choose from every time you visit. The goods are reasonably priced too. I was only disappointed with a cardigan I bought from the baby section- it's fleece keeps coming off and sticks to baby's tender skin. I guess I'll bring that to the store manager's notice, because generally all other stuff is of good quality. Well they do also need to step up cleanliness levels- the try rooms are downright filthy. It seems the floors have not been cleaned for ages!
Very loud girl served me at the till. Very low customer service skills. Its almost like she is shouting at people. Its now a horrible experience shopping at Matalan hayes. Another reason not to shop there is that you cannot return any sale items for a refund. Its rubbish since you cannot try them on. As a result, most things have been mildly reduced across the store to entice people as well as to make sure they secured your money by not letting you return things.
I have not been in a Matalan store before and what a pleasant experience. The layout of the store was great and well presented. The staff were very helpful.
Matalan Store in Hayes is spacious, well organised and has a nice feel when shopping. Ample free parking available.
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Wheelchair-accessible car parkWheelchair-accessible entrance