Hamilton, Canada
1180 Upper James St
$$
+1 9053896696
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerBraille menuCocktailsCoffeeHealthy optionsKids' menuLate-night foodSmall platesSpiritsVegetarian optionsWine
Located right beside The Keg, this well decorated, well staffed restaurant serves a pretty descent and diverse menu of entres mains and desserts. Good food, good wine, friendly service, not expensive...
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I love this location. We come here all the time, and this evening was a good experience despite the circumstance because of the lady who was working the phone and running around with her head chopped off this evening. We put in our order at 5:00pm they told us 50min. We arrived and didn’t get our order until 6:30. The restaurant was crazy busy obviously because of Valentines Day but the poor girl was so stressed out, running around like crazy. The restaurant deserves more employees as dedicated as her. There is a point that the restaurant either needs to stop taking orders or be upfront about the wait time. Please extend my gratitude to your employee.
I ordered from UberEats and was very disappointed. The blacked basa was so salty and overcooked, it was inedible. The lobster mash also tasted gummy. The steak on the otherhand had no seasoning. The only dish I enjoyed was the Turtle wings, the flavor was great but they only gave us wing drumsticks We also received no utensils.
I am a big Turtle Jacks fan however, just placed an order on skip and was so disappointed unfortunately. During this pandemic I have ordered turtle jacks through skip numerous times and have been super impressed - it wasn’t this location though so that may be why . Spent almost 70 on an order for three appetizers. Wings came over cooked with no blue cheese . Nachos were 24 and came without sour cream and salsa - which have always been included in previous orders. And lastly the three cheese dip came with barely any naan bread that was also stale. As I said being a big fan of turtle jacks this has been a very disappointing situation and in future will choose to order elsewhere.
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