Hamilton, Canada
9 Sterling St
N/A
+1 9055460410
On-site services
Great service from knowledgeable staff. I submitted my request and files online and they called me when my documents were ready to be picked up later in the day. I especially like the way they've arranged for payment and pick-up at the front door... better to be safe then sorry when getting printing done during a pandemic!
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My experience was awful. Staff is rude and unatentive. They Truly know how to make a customer feel unwelcome. They also Tried to charge me 30 to print a photo to passport size... 30 dollars... To take a photo i sent them, put it In a word document, scale it down to a smaller size, and print it on white letter paper... Needless to say I walked out and went to a different shop. They didn't charge me anything beyond the standard per page printing rate for the same task. I will give the staff credit for one thing, they sure know how to convince you to buy your own printer.
It was my first experience at this shop and the young guy there was very rude. He didn't let me finish my questions. I told him that I need to explain it to him that how he should print my files , he said just tell me which file you want to print, he was not listening that it's not just one file, and told him I can't do my job here, he said you can go another store to do your thing. He was so rude. Well I won't go there anymore but if I have to, he'll better not be there. I'm not sure about the other staffs but in general,it was a terrible experience!!!!
The guy works there is rude.He doesn't know how to talk to customers.He acts like he is some CEO .He is stupid and good for nothing.
I requested printing and binding for some poetry books for my McMaster club and Print Factory Ink is extremely fast and courteous with their response. They listened to our needs and made adjustments where we asked with great efficiency and speed. They do an excellent job as the bindery on the books is strong and beautiful, we have printed with them before and all our books have lasted many months and the binding is completely unaffected, looks brand new! I would highly recommend this company for all your printing needs, they offer high quality, fast and kind service. Thank you very much for your assistance with our print job!
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