BdR Civil and Structural Engineering Ltd

James S

I contacted this company with a view to having a loft conversion assessment supported by structural calculations. They carried out a site visit, took some photographs and suggested how the scheme could be made to work. I then emailed them copies of drawings with additional photos requesting some feedback and a cost estimate of their fees to which there was no reply. I then telephoned and was advised I'd be called back.....no one called back. I then emailed updated drawings.......no reply. I would expect to at least be told if they either weren't interested, or the work wasn't within their area of expertise or they were too busy with other work. When I telephoned their offices again I was fobbed off by their telephonist. Wasted 2 weeks of my time before I assumed I wouldn't hear any further from them. Very un-professional way to run a business. I now feel fortunate not to have engaged them.

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