Gurnee, United States
5250-1 Grand Ave
N/A
+1 8772584825
I just gave the blood at this location . As everyone said the staff is very good in answering any queries and it just took approx 30-40 mins to just finish all the formalities including donating the blood . During COVID they took all the precautions and safety while checking out each stage . I would like to visit once again for donating the blood . Now I feel very happy that my blood will be useful whoever in need . End of the year satisfaction in doing good things .
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After a multi-year history of donating blood at Vitalant 5-6 times each year, I will no longer support this organization. Last year at one of my donations, the staff improperly set up my donation, the result being a blood leakage causing a large and painful bruise that lasted for weeks. But worse than that was the \customer service\ organization that ignored repeated requests for the results of the antibody tests done on my donation back in mid-December. The organization estimates two weeks for a result and apparently believes that even after doouble that time, they don't feel the need to respond to an inquiry on the status of those test results. For an organization that says it prides itself on serving its community and its donors, it might want to revisit what they means.
The staff here is superb! They take great care of patients and are very kind! Thank you!!!
Very kind and attentive. Always checking on you and respond immediately to emergencies.
The staff was friendly and helpful. With the quick blood tests and easy to understand questionairre I was able to give blood quickly and safely with feeling only a small pin prick of pain. They were patient and understanding that I did NOT want to see blood. And accomadated me with a blanket. They patched me up quick and let me have lots of snacks and juice. Definitely not a bad experience. To top it off, I got an ice cream coupon after scheduling my next appointment! I'll be sure to come back here
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